Privacy Policy

Last updated: February 2026

1. Introduction

Fleqtor Health ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare management platform.

2. Information We Collect

We collect only the absolute minimum information required to facilitate appointments and queue management.

For Patients

  • Name
  • Phone Number
  • Email Address

For Doctors, Nurses & Staff

  • Name
  • Email Address

For Clinics

  • Clinic Name
  • Contact Email

3. How We Use Your Information

  • To facilitate appointment bookings and queue management
  • To send notifications about your appointments
  • To improve our services and user experience

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

5. Data Retention

We retain personal data only for as long as necessary to provide queue management and related services. Healthcare providers using Fleqtor Health are responsible for determining appropriate retention periods based on their regulatory obligations.

6. Data Sharing

We do not sell your personal information. We strictly share data only with:

  • The specific Healthcare Provider you book with (Name/Phone only)
  • Legal authorities when strictly required by law
  • Third-Party Services: Our platform may use third-party infrastructure and services necessary to operate the system securely and reliably, including cloud hosting providers and security services.
  • Google reCAPTCHA: To protect our site from spam and abuse, we use Google reCAPTCHA v3. This service analyzes traffic to detect automated bots. This data sharing is strictly for security purposes. Starting April 2, 2026, Google acts as a Data Processor for this service.

7. Your Rights

Under data protection laws like GDPR (EU) and DPDPA 2023 (India), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data ("Right to be Forgotten")
  • Right to Data Portability: Transfer your data to another service
  • Right to Withdraw Consent: Revoke permission for data processing

To exercise these rights, please contact us at contact@fleqtor.com

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: contact@fleqtor.com